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Grievance Officer

Complaints about content on Mudraa, your account, impersonation, privacy, or a request about your personal data (access, correction, erasure, nomination, withdrawing consent) go to Mudraa’s Grievance Officer, as required by the Information Technology Rules, 2021 and the Digital Personal Data Protection Act, 2023.

Contact

Name
Shraddha Singh · Grievance Officer
Email
grievance@mudraa.com
Address
Bhadrappa Layout, Hebbal, Bengaluru 560094
Hours
Monday to Friday, 10 am to 6 pm IST

What happens next

  • We acknowledge every complaint within 24 hours.
  • We resolve it within 15 days and tell you the outcome.
  • A complaint that a post or account on Mudraa is unlawful, or shares someone’s personal information, is acted on within 72 hours.

Disagree with a moderation decision?

If your own post was removed or your account restricted, log in and use the appeal link in the notice we sent you. Appeals are decided within 15 days by someone who was not involved in the original decision.

Complaints about a registered analyst’s service

For complaints about a registered analyst’s or adviser’s paid service (fees, advice given to you as a client), you can also complain to SEBI through SCORES

Write to the Grievance Officer

Please describe what happened and include the link to the post or page concerned. Non-members confirm their email address by a link before we act.