I have a DMAT account in Zerodha. I faced 2 issues in the recent past.
1. I sold the federal bank stocks I had in my account and with the available cash for trade in Zerodha, I traded derivatives during the day as the amount was reflecting in Zerodha account as available to trade. After a week, I received a call from Zerodha phone number and a person informed me that as I traded before the money was deposited in my account (T+2days), I need to pay a penalty. With some discussion, the call was disconnected but I was not charged.
2. I bought 300 shared of Force motors on April 30th and it was showing T+2 status in my Zerodha account till May 3rd. On May4th I saw that only 257 shares are reflecting in my account and my account balance was less by 43 shares and there was no mention of it in my Zerodha account at all. I called the customer care and enquired about the same. I was told that exchange didn't deliver the shares to them and will be delivered by Monday. To my question on why the same is not reflecting in my account as a delayed delivery, the answer given is that such cases will not be shown in my account such that I don't sell it.
Can any of you please clarify whether this kind of confusion happens in general or something getting cooked up.